Contact Us / FAQ
We’re here to help—send us a message to begin your experience at Naya.
Get in Touch
Give Us a Call
+62 821‑3140‑628
Drop By and Talk
We would also be happy to chat with you online using the chat box on the bottom right.
FAQ
We require a 30 day notice for cancellations. If you cancel within 30 days of your reservation, you will forfeit your deposit.
The minimum stay is 3 nights.
There’s no maximum—longer stays are welcome! We offer reduced monthly rates and amenities for long-term guests.
Check-in is available from 2:00 PM. Early check-in upon request, subject to availability.
Check-out is at 11:00 AM. Late check-out may be possible—just ask!
Yes, we love animals. Well-behaved pets are welcome at no extra charge.
Yes, we offer a complimentary airport pick-up service. Just let us know your flight details in advance.